Openworld Consult (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number submitted through forms or bookings
- Booking Information: Details provided when scheduling a consultation
- Payment Information: Payment-related data processed securely by third-party payment providers (we do not store card details)
- Communication Data: Emails, messages, or inquiries you send to us
- Technical Data: IP address, browser type, device information, and usage data through cookies and analytics tools
2. How We Use Your Information
We use your personal data to:
- Provide and manage our consulting services
- Process payments and confirm bookings
- Communicate with you regarding inquiries or services
- Improve website performance and user experience
- Comply with legal and regulatory obligations
We only collect data that is necessary for these purposes.
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Consent – when you submit a form or agree to cookies
- Contractual necessity – to deliver services you request
- Legitimate interest – to improve our services and website
- Legal obligation – where required by law
4. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze traffic.
You can manage or withdraw your cookie preferences at any time through the cookie consent banner.
Non-essential cookies are only activated after your consent.
5. Third-Party Services
We use trusted third-party service providers to operate our website and services, including:
- Stripe – for secure payment processing
- Calendly – for scheduling consultations
- Analytics tools – to understand website usage
These providers process data in accordance with their own privacy policies and applicable data protection laws.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Meet legal, accounting, or reporting requirements
When data is no longer required, it is securely deleted or anonymized.
7. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
This includes SSL encryption, secure hosting, and controlled access to data.
9. International Data Transfers
Where personal data is transferred outside your country, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: info@openworldcon.com
Business Name: Openworld Consult